Privacy Policy

Last updated: June 24, 2026 

DOTBOX Digital respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit dotbox.ca or contact us through our website.

Information We Collect

When you use our website, we may collect personal information that you choose to provide, such as:

• your name;
• email address;
• phone number;
• company name;
• any message or information you submit through our contact form.

We may also collect basic technical information automatically when you visit our website, including:

• IP address;
• browser type;
• device information;
• pages visited;
• referring website;
• date and time of visit;
• cookie and analytics information.

How We Use Information

We use the information we collect to:

• respond to inquiries submitted through our website;
• communicate with you about our services;
• operate, maintain, and improve our website;
• understand general website traffic and usage;
• protect the website from spam, abuse, and unauthorized activity;
• comply with legal or business record requirements.

We do not sell personal information.

Contact Forms

If you submit a contact form, the information you provide is used to respond to your inquiry. We may keep a record of your message and our response for customer service, administrative, or business record purposes.

Please do not submit sensitive personal information through our website contact form unless it is necessary for your inquiry.

Analytics

We use website analytics tools, such as Google Analytics, to help us understand how visitors use our website and to improve the user experience.

Analytics tools may collect information such as pages visited, time spent on the site, browser type, device information, approximate location, referring website, and interactions with the website. These tools may use cookies or similar technologies to collect this information.

We use analytics for basic website traffic and performance purposes. We do not use analytics for remarketing, behavioural advertising, or targeted advertising unless stated otherwise.

Cookies

Our website may use cookies and similar technologies to operate the site, analyze traffic, improve user experience, and help protect the site.

A cookie is a small file placed on your device by a website. Cookies can help the website function properly and help us understand how the site is being used.

You can adjust your browser settings to refuse or delete cookies. Some parts of the website may not function properly if cookies are disabled.

Service Providers

We may share personal information with trusted service providers only as needed to operate the website, respond to inquiries, maintain security, analyze website traffic, or support our business operations.

These service providers may include:

• website hosting providers;
• website maintenance or technical-support providers;
• email or communication providers;
• analytics providers, such as Google Analytics;
• spam-prevention or website-security providers.

Some service providers may process or store information outside Canada. When this occurs, personal information may be subject to the laws of the country where it is processed or stored.

Safeguards

We use reasonable administrative, technical, and physical safeguards to help protect personal information against unauthorized access, use, disclosure, alteration, or loss.

No website, email system, or internet transmission is completely secure. We cannot guarantee absolute security.

Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, improving our website, and complying with legal obligations.

Your Choices and Rights

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to legal, security, and business record requirements.

You may also adjust your browser settings to block or delete cookies.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

DOTBOX Digital
London, Ontario, Canada
hello@dotbox.ca

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.